Overview
Bad communication drives turnover and complaints. Good communication is a workflow.
Bad communication drives turnover and complaints. Good communication is a workflow.
Bad communication drives turnover and complaints. Good communication is a workflow.
The first sign is a resident review; the second is a non-renewal.
Portal-based communication. One-business-day response for non-emergencies. Documented emergencies.
Every resident message threads on the resident record.
Give residents a portal for rent, maintenance, documents, and renewals — without adding a separate app.
How add-on modules — screening, accounting, resident portals, websites — push the real price of property management software far above the base plan.
Give every resident a portal for rent, maintenance, documents, and lease renewals — no separate app needed.
Send building-wide notices and 1:1 messages with audience targeting, reach preview, SMS cost budgets, and acknowledgement tracking. Built for property managers.
Keep every message on the resident record — no personal texts, no lost email threads.
A practical guide to the resident-portal features that reduce calls, improve on-time rent, and keep a tenancy on the record — from autopay to maintenance intake.